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Service & Repair

Service and Repair


Certified Bicycle Service & Repair

Our service technicians work on all brands of bicycles and continually train to keep up with the latest technologies. We offer on-the-spot flat tire repair whenever possible. Your new bike purchased from SFW receives free checkovers.*


SFW Bicycle Tune-up Packages

 (Parts not included. Add-on repairs subject to additional labor charges. Electric bikes subject to additional labor charges.)

Standard Tune-up: $85 ($25 off SFW bikes)

Includes: front & rear derailleur adjustments; front & rear brake adjustments; on-bike disc rotor truing; on-bike spoke tensioning; on-bike cables & drivetrain lube; basic headset adjustment; general inspection & test ride

Advanced Tune-up: $130 ($45 off SFW bikes)

Includes: Standard Tune-up + off-bike wheel truing; headset cleaning & greasing; hub adjustment; cable, housing, & chain replacement (if applicable); minor frame cleaning

Pro Tune-up: $240 ($45 off SFW bikes)

Includes: Advanced Tune-up + off-bike cleaning & lubing of drivetrain; front & rear brake bleed; bottom bracket cleaning & replacement; headset bearing replacement (if applicable); detailed frame cleaning

*Included with all SFW new bike purchases:

1. Lifetime SFW Bicycle Checkover (non-transferable)

  • Includes: simple adjustments (shifting, brakes, spokes, etc.); tire pressure check & adjustment; lube chain; general inspection & test ride

2. Seat, pedal, & cockpit  set-up

3. Front & rear suspension set-up

4. 15% off accessories at the time of purchase

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SFW Labor Rates

  • General Labor Rate: $65 per hour
  • Work-stand Diagnostic Check: 10 minutes free – hourly shop labor rate thereafter

 

E-Bike Specific Service Labor Charges (Parts not included)

  • Diagnostic check: $50
  • Battery/wiring harness replacement: $65 
  • Motor replacement: $120

Drivetrain Service Labor Charges (Parts not included)

  • Cassette replacement or installation: $45
  • Chain replacement or installation (single-speed/multi-speed): $20/30
  • Shifting adjustment (per unit): $20
  • Shifter replacement or installation (per unit): $45
  • Derailleur cable &/or housing replacement (per unit): $30
  • Derailleur replacement or installation (per unit): $45
  • Derailleur hanger replacement: $35
  • Bottom bracket service/replacement: $50/$60
  • Pedal installation: $10
  • Chainring replacement or installation: $55
  • Crankarm replacement or installation: $45

Wheel Service Labor Charges (Parts not included)

  • Tube &/or tire change (front/rear wheel): $10/15
  • Tubeless tire sealant conversion (per unit; $15 off new SFW Bikes): $30 
  • Tubeless tire sealant top-off: $15
  • Simple wheel truing (single slight bend): $30
  • Complex wheel truing (multiple/severe bend &/or spoke replacement): $45
  • Simple wheel build (standard spokes included): $75
  • Complex wheel build: inquire
  • Adjust wheel hub: $25
  • Front rim brake wheel installation: $25
  • Front disc brake wheel installation: $35
  • Rear rim brake wheel installation: $35
  • Rear disc brake wheel installation: $45
  • Wheel hub overhaul: $35

Brake Service Labor Charges (Parts not included)

  • Brake adjustment (per unit): $20
  • Brake cable replacement (per unit): $30
  • Rim brake pad replacement (per unit): $20
  • Rim brake replacement: $45
  • Disc brake pad replacement (per unit): $30
  • Disc brake rotor replacement (per unit): $35
  • Hydraulic brake bleed (per unit): $40
  • Hydraulic brake lever or complete unit replacement (includes bleed): $60
  • Cable brake lever replacement or installation: $35

Front-end Service Labor Charges (Parts not included)

  • Headset adjustment: $15
  • Headset bearing service/installation: $30
  • Headset installation: $50
  • Fork installation: $100
  • Crown race installation: $15
  • Cut fork steerer tube: $35
  • Stem installation: $20
  • Handlebar installation: $30

Suspension Service Labor Charges (Parts not included)

  • Suspension set-up tuning (front & rear): $35
  • Suspension fork:
    • 50hr lower leg only service: $95
    • 50hr lower leg + air spring service: $115
    • 150hr full rebuild (including spring & damper service): inquire
  • Suspension shock:
    • 50hr air can service: $75
    • 150hr full rebuild (including spring & damper service): inquire
  • Dropper seatpost:
    • installation cable/hydraulic actuated: $45/65
    • cable change: $30
    • bleed hydraulic lever: $40 
    • full rebuild: inquire

Other Service Labor Charges (Parts not included)

  • Bicycle assembly adjustment: $75
  • Bicycle assembly: $125
  • Bicycle packing for shipping: $85
  • Cut seatpost: $20
  • Cut handlebar: $35
  • Grips installation: $10
  • Handlebar tape installation: $35
  • Basket installation: $30
  • Rear rack or child seat installation (SFW Purchase 50% off): $65
  • Kickstand installation: $15
  • Seat/saddle installation: $15
  • Training wheels installation: $20